Returns & Exchanges
At Pinky's Store Melbourne, we want you to love your home as much as we do, which is why we offer a 30-day return policy for all unused homewares and decor items. If your selection isn't the perfect fit for your space, we are here to help with a seamless exchange or refund process.
Check Eligibility
Ensure your item is in its original condition, unused, and in the original packaging within 30 days of purchase.
Contact Our Team
Email our Melbourne-based support team with your order number and reason for return to receive your Return Authorization.
Pack and Post
Securely package your items and send them back to our local warehouse using your preferred tracked shipping method.
Processing and Refund
Once our team inspects the returned goods, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing